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Owned and operated by Halcova, our team is ready to help with orders, gear questions, or anything adventure-related.
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Frequently Asked Questions
How long does shipping take?
We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. You will receive tracking details as soon as your order ships.
How can I track my order?
Once your order ships, we send a confirmation email with a tracking number and carrier link. You can also log into your Halcova account to view real-time shipping updates on any active order.
What is your return policy?
We offer 30-Day Returns on eligible items. If your kayak, rooftop tent, or other gear does not meet your expectations, please visit our Return Policy page for full details on how to start a return.
Can I exchange an item for a different size or model?
Yes, exchanges are available within our 30-Day Returns window. Contact our team with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right kayak or rooftop tent for my needs?
Our product pages include detailed specs on weight capacity, dimensions, and intended use so you can match gear to your adventures. If you are still unsure, our team is happy to help you compare options based on your trip plans and vehicle setup.
Are your electric dirt bikes street legal?
Street legality varies by state and municipality. Our product listings include motor specs, top speed, and classification details so you can check against your local regulations. We recommend confirming with your local DMV before purchasing.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Business Hours
Our Commitment To You
Fast Response
Our team aims to answer every inquiry within 24 hours so you can get back to planning your next trip.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
30-Day Returns
Not the right fit for your adventure? Return eligible items within 30 days per our Return Policy.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) with no order minimum required.
